Course Summary
2. Management skill for customer service
3. Excellence customer service at office
Faculties
Dr. Jenny Lao @Ni Mya Si
Founder of JENKO-Center for Regional Business Training
Daw Ni Mya Si @ Jenny Lao is the founder and director of Sein Lan Lwin Pyin (Green Pastures) Co.Ltd. She is also the founder and chief consultant of Jenko Education since 2000, providing consultancy f... More
သင်ခန်းစာများ
Introduction to customer service
7 Video(s), 1 Reading(s)
Introduction to customer service (PDF)
01. Introduction to Customer Service
02. What Is Good Customer Service
03. 4 Ps
04.Body Position ( Part - 1 )
05. Body Position ( Part - 2 )
06. People Communication
07. 7 Words Of No Use For Good Customer Service
Management skill for customer service
4 Video(s), 1 Reading(s)
01. What is Management Skill
02. What Is Decision Making Skill And Problem Solving Skill
03. Communication Skill And Time Management
04. Excellence Customer Service
Excellence customer service at office
7 Video(s), 1 Reading(s)
PowerPoint (PDF)
01.What is Good Customer Service-
02.What Is Excellent Customer Service-(Part1)-1
03.What Is Excellent Customer Service-(Part-2)-1
04.02.What Is Excellent Customer Service-(Part3)-1
05.02.What Is Excellent Customer Service-(Part4)-1
06.02.What Is Excellent Customer Service-(Part5)-1
07.02.What Is Excellent Customer Service-(Part6)-1
